EMOTIONAL INTELLIGENCE What really matters for success, character, happiness and life long achievements is a definite set of emotional skills – your EQ — not just purely cognitive abilities that are measured by conventional IQ tests.” — Daniel Goleman Emotional intelligence (EI), also known as emotional quotient (EQ), refers to the ability to recognize, understand, manage and express one's own emotions, as well as the ability to recognize, understand and influence the emotions of others. EI involves being able to perceive emotions in oneself and others, to use emotions to guide thinking and behavior, to understand emotions and how they can affect relationships, and to regulate emotions in oneself and others. This includes skills such as empathy, self-awareness, self-regulation, social skills, and motivation. Research has shown that EI is an important predictor of success in various areas of life, including personal relationships, workplace performance, and overall well...